Commonly Asked Questions
Could We Be a Good Fit?
We’d love the chance to work with you, and we know you might have a few questions before getting started. Our quick Q&A below covers the most common ones, but if there’s anything else you’d like to know, we’re just a message away.
Why choose Brain Box Media?
We’re a passionate team of Adelaide web designers, developers, and SEO specialists who turn bold ideas into high-performing websites that drive real results.
At Brain Box Media, we don’t just build good-looking websites, we create custom websites that are fast, mobile-friendly, and optimised for search engines. Our mission is to help businesses across Adelaide (and Australia) grow online with strategic web design and SEO services tailored to your goals.
From simple WordPress websites to full-scale eCommerce builds, we’re the digital agency that blends creativity, technical know-how, and strategy to deliver websites that get found, generate leads, and convert visitors into customers. We work with clients across a wide range of industries, with a particular love for supporting small to medium-sized businesses who are ready to grow.
Our Adelaide-based team is known for delivering websites that not only look the part but are built with performance in mind. They’re search-friendly, user-focused, and designed to reflect the best version of your brand.
Ready to boost your online presence with a custom website and SEO that works? Let’s chat.
Do you design and develop websites in Adelaide?
Yes, we sure do. Brain Box Media, our Australian Web Design Agency, is proudly based in Adelaide, and every website we create is designed and developed in-house by our local team. We never outsource; all our work is handled right here by our experienced web designers, developers, and SEO experts. From start to finish, you’ll work closely with our Adelaide-based team and get to know the brains behind your project every step of the way.
Why Choose a Website Designer Near Me?
There are some solid reasons to work with a local web design agency, and believe us, it’s not just about proximity.
Choosing a website designer in Adelaide, in Australia, means you’re working with a team that understands your local market, your industry landscape, and the way business is done here. It means better communication, shared time zones, and the ability to meet face-to-face if needed (yes, we fly to meet you if you need). That connection often leads to a smoother, more efficient process, which we know first-hand, and ultimately, a website that truly reflects your business. You can often find us flying to Sydney or Melbourne to meet with our clients.
A lot of agencies say they’re local but quietly outsource or offshore their development work. We don’t do that. Ever.
At Brain Box Media, everything is done in-house by our Adelaide-based team of web designers, developers, and SEO experts. If you’re searching for “website designer near me” or “Adelaide web developer” or “top website designers near me”, you’ve found a team that not only ticks the location box but delivers quality, communication, and care from start to finish.
Please keep in mind when searching for a “local web developer” there are so many agencies that talk the talk and then outsource the build to a team offshore, we are in house and this is important to us.
We believe great results start with strong relationships, and we like to keep ours close to home.
What Does a Custom Website Design Company Like Brain Box Media Do?
As a custom website design company, we create websites that are tailored specifically to your business, not built from cookie-cutter templates. Every design we deliver is crafted with intention, built to showcase your brand, engage your ideal audience, and convert visitors into customers.
At Brain Box Media, we’re a boutique Adelaide web design agency made up of a local team who genuinely love what we do. We’re known for being approachable, easy to communicate with, and straight-talking, no tech jargon, just clear advice and great results. We support you every step of the way.
Once your custom website is live, you’ll continue working directly with the same team who built it. That means faster turnaround on updates, better support, and a more personal experience from start to finish. Our clients love this hands-on approach, and so do we. Everyone is just happier, and the process is transparent.
If you’re looking for a website that not only looks amazing but also performs, you’re in the right place.
What Is Your Web Design Process?
At Brain Box Media, our web design process is collaborative, strategic, and designed to deliver real results, not just good looks.
It all starts with a discovery session, either in person here in Adelaide, over the phone, via Zoom or Teams. This is the part where we get to know your business, your goals, your audience, and what success looks like for you. We take the time to understand your competitive landscape and the role your website plays in your broader marketing strategy.
From there, our design team dives into research, mapping out your website structure, user flow, and the best approach for functionality and SEO. We begin with a easy to understand wireframe to plan out the layout and user experience, before evolving into your custom design in our design program to bring your brand to life.
Once you’ve signed off on the design, we move into the development phase, this is the exciting bit, building your site to be fast, responsive, search engine friendly, and easy to manage.
Throughout the process, we keep you in the loop with regular updates and check-ins. It’s important to us that you know where we’re at. We believe in strong communication, but we also know when to put our heads down and get the work done, so you can trust that progress is always being made behind the scenes. We want your website live so you can continue to grow and kick goals in your business.
Want to see our process in action? Check out some of our recent projects and case studies.
Can You Work With My Existing Marketing Team?
Absolutely. At Brain Box Media, we often collaborate with internal marketing teams and external agencies to ensure your website supports your broader digital goals, we become your best friend for the time we work together and an extension of your brand.
Throughout the project, we work closely with your team to create a strong foundation for SEO, optimise site structure, and improve performance tracking and clever segmentation.
Once your website is live, we’re here to support ongoing updates too, from creating new landing pages, adding fresh content sections, or rolling out new custom functionality.
We believe great results come from working together, and we’re all about making that process as smooth and effective as possible.
How Long Does It Take to Build a Custom Website?
In short, it can vary. The timeline to build a website can vary depending on the complexity and type of website you need. Your website is built for you and is custom to your business. Which means each website we build needs to suit your business goals. We’ll let you know up front how long we think it’ll take for us to build your website. We look at what you need out of a website and determine a realistic timeline and budget that works for everyone. One of the biggest factors we find that comes into play is how long it takes for teams to get back to us. So, if you stick to the time frames, we outline at the beginning, then we can stick to our initial plans.
But to give you a rough guide…
How long does it take to build an eCommerce website?
A well-prepared Shopify or WooCommerce eCommerce website can be designed and developed in around 3–6 weeks. However, more customised builds that involve things like multiple payment gateways, shipping methods, advanced product filtering, or third-party integrations can take longer, especially if content (product images, descriptions, inventory setup) still needs to be finalised.
How long does it take to build a WordPress website?
For a standard 5–10-page brochure-style website (built on WordPress with custom design), you’re typically looking at around 4–6 weeks from start to finish. This is assuming your content is ready to go and communication flows smoothly.
If your site needs advanced features, business integrations, or more extensive functionality, the timeline can stretch out to 8–12+ weeks, depending on scope.
No matter the size or style of your project, we’ll always provide a clear timeline at the start and keep you in the loop throughout the entire process. Like we said above, we become an extension of your brand and best friends through this process.
How Much Does It Cost to Build a Website?
Just like every business is different, every website we build is too, which means pricing can vary depending on a few key factors. The size of the site (number of pages), the level of custom design, and any added functionality (like bookings, eCommerce, or integrations) will all influence the final cost.
We offer tailored quotes based on your exact needs, there is no guesswork here, no off-the-shelf pricing. Get in touch with us for an obligation-free quote and let’s chat about what your ideal website could look like (and what’s possible within your budget).
What Size and Type of Companies Do You Work With?
At Brain Box Media, we work with businesses of all shapes and sizes, from ambitious start-ups and sole traders to established brands and larger organisations across Australia.
As an Adelaide-based web design and SEO agency, we’ve had the privilege of building high-performing websites for a wide variety of industries, including high level technology, building and construction industry, gaming industry, hospitality, health, professional services, and retail. We’ve designed everything from sleek eCommerce sites to lead-generating websites for tradies, accountants, and legal professionals.
We’re small business web design experts, but we’re just as comfortable supporting larger enterprise clients with more complex needs and integrations. No matter the size of your business, we’re here to help you create a custom website that reflects your brand, works hard behind the scenes, and supports your growth.
Want to see the kind of work we do? Look at our portfolio to see what’s possible.
Should I Hire a Web Designer or Do It Myself?
Websites are one of the most important parts of your digital presence, so getting it right matters. A well-built website builds trust, captures attention, supports your brand, and when done properly, helps drive traffic, enquiries, and sales…which builds your business, which is why you ultimately started in the first place.
While DIY website builders like Wix or Squarespace can be tempting for their ease and affordability, they often come with limitations in design, SEO, and flexibility. That’s where hiring a professional web designer makes all the difference.
At Brain Box Media, we bring strategy, design, and functionality together to create websites that not only look great but are built to perform. With our experienced in-house team handling everything from structure and speed to SEO and responsiveness, you’ll end up with a website that works hard for your business and scales with you over time.
What Platforms Do You Use to Build Websites?
We primarily build websites using WordPress, it’s flexible, powerful, and ideal for businesses of all sizes. It allows us to create completely custom designs, optimise for SEO, and provide you with a site that’s easy to update and ready to grow.
For eCommerce websites, we use both Shopify and WooCommerce, depending on your business needs. Shopify is ideal for simpler online stores and quick setup, while WooCommerce gives us the flexibility to build more customised, complex solutions.
Every platform we work with is chosen based on what will give your business the best results both now, and into the future.
Why Choose WordPress Over DIY Builders?
WordPress offers far more control, scalability, and performance than most DIY site builders. While template-based builders might get you online quickly, they often limit what you can do, how your site performs, and how you’re found on Google. So, when they’re quick to go up, they’re usually quick to fail you as well, especially as your business grows and expands.
A professionally built WordPress site gives you the best of both worlds beautiful custom design that no one else has, and in a sea of sameness and strong competitors this is highly important. It also gives you incredibly strong SEO foundations, and room to evolve as your business grows. It’s the platform we trust, and one our clients love for its balance of power and usability.
How Often Should My Website Be Updated?
Your website is often the first impression people get of your business, and if it looks outdated, it can affect trust, credibility, and conversions. Don’t forget, your competition is out there, and they are always looking for efficiencies and ways to be better, this is one way you won’t get left behind.
As digital trends evolve fast and your business grows even faster, your website should evolve with it. If your site no longer reflects your current services, branding, or user expectations, it’s probably time for a refresh. We always recommend keeping your site content, imagery, and user experience up to date, so it stays competitive and continues to perform well.
A full redesign isn’t always necessary, sometimes a well-planned design update, content refresh, or improved functionality is all it takes to breathe new life into your existing site.
As a general guide, most websites have a lifespan of 3–5 years. But if your site was built well to begin with, you may be able to extend that with smaller, strategic updates.
Not sure where your website stands? Let’s take a look and see if it’s time for a tune-up.
Should I Redesign My Existing Website?
If your current site no longer reflects who you are or how you serve your customers, then redesigning your website should be high on your priority list. Redesigning your website is a natural part of business growth, and often a smart move.
A redesign is about more than just a fresh look. It’s an opportunity to review what’s working (and what isn’t), update your content, improve the user experience, and bring in new features or functionality that support your goals. This could include better SEO structure, a clearer layout, faster load times, or more strategic design elements that guide users to take action.
At Brain Box Media, we start every redesign with a performance review and a clear strategy to ensure the updated site doesn’t just look great, it works even harder for your business.
Will My Website Work on Mobile Devices?
Yes, 100%. Every website we design and build at Brain Box Media is fully responsive. This means it’s mobile-friendly and works seamlessly across all devices, desktops, laptops, tablets, and smartphones.
With most users now browsing on mobile, responsive design isn’t optional, it’s essential. We make sure your site not only looks great on every screen size but also loads fast, functions smoothly, and delivers a strong user experience no matter how your audience finds you.
We build websites the right way, designed to perform today and adapt with you as you grow and scale.
Are Websites Still Relevant in 2025?
Absolutely and more than ever!
In 2025, a well-designed website is still one of the most powerful digital tools a business can have. It is your owned asset; you own your website unlike your social media. While social media plays an important role in traffic and visibility, your website is where the real conversion happens. It’s your digital home, built to attract, convert, and retain customers on your terms.
A strong website not only validates your brand but positions you as a leader in your industry. When designed and developed properly, it becomes a lead generation machine driving search engine traffic, showcasing your expertise, and capturing enquiries and sales 24/7. So, when someone searches for what you do, if your SEO is done right, you should pop up in their search results.
At Brain Box Media, we build websites that work hard behind the scenes. Designed with strategy, built for SEO, and tailored to your goals, your website should be one of your smartest business investments, whether you’re a start-up or scaling up. We know you mean business and so do we.
Do You Provide Website Hosting?
Yes, we do. In addition to our custom website design and development services, Brain Box Media offers managed web hosting and site-speed optimisation to keep your website running at its best. We like to keep it local and in house, so you have a one stop shop and someone to pick up the phone and call (who will answer on the other end) if something does not look right.
Our managed hosting means your website stays secure, fast, and reliable, even long after launch. We take care of the technical side so you can focus on your business, knowing your site is delivering a smooth, high-performing experience for your customers 24/7 and is looked after by a local Australian web design agency.
Will You Teach Me How to Update My Website?
Yes, absolutely. At Brain Box Media, we build websites using user-friendly content management systems like WordPress, WooCommerce, and Shopify, so you can easily update your own content whenever you need.
As part of our project delivery, we’ll guide you through how to use your new website, making sure you feel confident and in control before your site goes live. We believe you should never feel locked out of your own website and we’re always here, as a phone call away if you need extra support down the track. That’s the beauty of engaging a local Australian web design agency to build your awesome website.
Do You Provide Ongoing Website Maintenance?
You can count on us, absolutely we do. Keeping your website secure, up-to-date, and running smoothly is essential, and we’re here to help with that long after your website is launched.
At Brain Box Media, we offer ongoing website maintenance and support with no lock-in contracts. Whether it’s regular updates (so all the things keep working on your website, performance checks, security monitoring, or adding new features like landing pages or content sections, we’re just a call or email away.
Think of us as your go-to digital partner. We’re here to make sure your website keeps performing at its best, whenever you need us.
Get in Touch With Us
The first step toward building your incredible brand starts right here! Reach out to us today, and let’s bring your vision to life with creativity, strategy, and passion.